Legal
Terms of Service
Terms for using this website, purchasing software, and working with me on service projects.
Last updated: September 11, 2026
01
Business identity
AHLAWAT SOLUTIONS is a sole proprietorship operated by Sanjay Ahlawat in India. In these terms, “I”, “me”, and “my” refer to that proprietor. Business address: H.No. 175/B, Bhatia Colony, Faridabad, Haryana, 121004, India.
For purchase questions or support, email [email protected] or use Contact & Support.
02
Acceptance
These terms apply to use of this website and form part of a purchase or service agreement when presented and accepted with that order. You must be legally able to enter the transaction, or have the authority of the person or business making it.
Product-specific licence terms and an accepted written project agreement govern their respective scope. If an authorised reseller or merchant of record is the seller identified at checkout, its buyer terms govern that transaction as well. Nothing in these terms removes rights that cannot be excluded under applicable law.
03
Website use
Use this website only for lawful purposes. Do not try to disrupt it, access systems without permission, or submit malicious content. Do not scrape at unreasonable volume or misrepresent who you are or whom you represent.
I may update this website and its policies. The purchase terms presented when you place an order continue to apply to that order unless a lawful change is agreed with you.
04
Products, prices, and payments
Review the product description, system requirements, included features, licence rights, and delivery information before paying. A page marked “Coming soon” is a preview and does not offer an immediately available paid download.
The price, currency, applicable taxes, and total payable must be shown in the product offer, accepted quote, or checkout before you confirm payment. Any exchange-rate or foreign-transaction charge imposed separately by your bank is subject to its terms.
One-time software purchases do not renew automatically. Ongoing services, if separately agreed, follow their written billing schedule. Keep your order confirmation or invoice for support and payment enquiries.
The payment provider and, where applicable, the merchant of record are identified at checkout and on the receipt. Available payment methods depend on your location and the checkout. If a payment succeeds but the order cannot be fulfilled, I will arrange assistance or an appropriate refund.
05
Software licences and updates
A software purchase grants the rights described in that product’s accompanying licence; it does not transfer ownership of the software copyright. Any user or device limits, activation requirements, commercial-use rights, and included support must be disclosed in the product offer before purchase.
A one-time payment covers the edition and entitlements described with the order. Future major upgrades, additional seats, and ongoing support are included only where the offer expressly says so. Buying an edition does not commit you to buying a future upgrade.
Open-source components and any product released under an open-source licence remain governed by those licences. These website terms do not restrict rights granted by an applicable open-source licence or by law. Do not redistribute paid credentials or licence keys without authorisation.
06
Delivery, cancellations, and refunds
Software is delivered electronically. The Digital Delivery & Shipping Policy explains the delivery method, timing, and help with missing access. Project deliverables follow the schedule in the accepted agreement.
One-time software purchases have a 14-day refund window under the Refund & Cancellation Policy. That policy also explains service cancellations, duplicate charges, refund timing, and remedies for undelivered or defective purchases. Mandatory consumer rights continue to apply.
07
Services and proposals
Sending an enquiry does not make you a client, guarantee my availability, or commit either of us to a project.
Before work begins, we confirm the scope, fees, schedule, deliverables, ownership, confidentiality, payment terms, and support in a written proposal, statement of work, or services agreement. Changes to scope, cost, or timing need agreement before the additional work starts.
You are responsible for supplying agreed content, approvals, and access, and for having permission to use the materials you provide. Any third-party costs, such as advertising spend or hosting, must be identified in the agreement.
08
Intellectual property
Unless stated otherwise, Sanjay Ahlawat owns this website and its text, design, code, graphics, and other materials, or uses them with permission.
You need permission to copy, publish, sell, or reuse substantial parts of this website, except where the law allows it. The relevant project agreement sets out ownership of project deliverables.
09
Third-party services
This website may use or link to other services for payments, booking, communication, hosting, or social media. Their own terms and privacy notices apply to their services. Read the Privacy Policy for how I handle information I receive.
A third-party link does not guarantee that provider’s availability or content. This does not remove my responsibility for obligations I have accepted with your purchase.
10
Disclaimers
I cannot promise uninterrupted or error-free website access. Product functionality and known limitations are described on the relevant product page. Nothing here excludes mandatory warranties or remedies for defective or misdescribed purchases.
Examples, case studies, articles, and project descriptions illustrate the work. They do not promise the same results for every project or business.
11
Liability
To the extent permitted by applicable law, I am not responsible for indirect or consequential losses arising from website use. The relevant product or project agreement governs liability for the purchased work, subject to mandatory legal rights.
No exclusion in these terms applies to fraud, deliberate misconduct, or any liability that cannot lawfully be excluded or limited.
12
Applicable law and complaints
These terms are governed by the laws of India, subject to mandatory protections available to you under applicable consumer law. They do not require you to give up access to a court, consumer forum, or other remedy available by law.
Please send a complaint to the support contact with your order reference and the outcome you are seeking. I aim to acknowledge it within 48 hours and resolve it within 30 calendar days, or any shorter period required by law.
13
Contact
For questions about these terms, contact Sanjay Ahlawat at [email protected]. Full business details and a contact form are available on Contact & Support.